Help Centre

The most common reason for container doors being stiff is that the container isn't placed on level ground. This will result in the back end of the container twisting or dropping. If the container has dropped, look at the black seal on the door, if this seal isn't aligned then the container isn't level.

All of our new containers come with a lockbox. Lockboxes are a metal shroud, welded to the cargo doors protecting the padlock. When fitted with a lockbox, it prevents forced entry through cutting the padlock on the container. Shipping containers fitted with a lockbox would require a high security padlock to lock the container. Cleveland Containers sell the Squire Stronghold container padlock, that are CEN 4 rated (high security) keeping your container and contents protected.

High security container padlocks are designed to fit under a lockbox. The padlocks we sell feature a 12mm diameter steel shackle with a 6 pin locking mechanism. This construction means the padlock will fit under the the lockbox cover but over the pin hole, and keyable the locking mechanism fits through the hole and into the shackle.

A standard padlock's construction is built to be threaded through a lock hole. The curved shackle will not be able to fit under the tight lockbox cover. Therefore to be able to use the lockbox a high security padlock must be used.

Delivery preperation

Shipping containers need to be sited on hard-standing level ground, so it's vital that you support the container under each corner to avoid it from sinking into the ground over the duration of it's stay on site. To create a lveel ground, railway sleepers or flagstones can be used under the container, but it's imperitive that they create a level ground for the container doors to open properly.

Making sure your site and container are accessible is imperitive. Your site must be able to accommodate the size of the container plus an additional 5ft to allow the doors to open.

At delivery site access will need to be clear, to deliver our containers we use an articulated lorry, a wagon and drag, or a single rigid lorry. To ensure delivery we ask our customers to make sure site access is clear.

One Trip Shipping Containers

Our new shipping containers are all one trip containers, which means the container has been used for one journey from the factory it was built in to the UK. To keep the cost of moving the container to the UK to a minimum, the container will be fully loaded for the journey and then emptied once arriving at a UK port.

You may find:

• Minor scrapes or scratches externally and/or internally
• Minor denting externally and/or internally
• Minor scuff marks on the floor, walls and/or ceiling internally

These minor issues fall within our acceptable tolerances of quality for a one trip shipping container, as these containers have spent 6 weeks on a ship and will have been picked up, moved around depots and stacked several times before being delivered to you.

For our standard containers, delivery is generally 5-7 working days from payment. If any modifications are to be added to the container this will extend the delivery wait.

It is useful to have someone onsite during delivering, responsible for assisiting the driver in case of restrictive access or any further issues that may arise at the time.

Our stock is held across 15 depots nationwide. If you are requiring a shipping container for international shipping we can only supply the container. Our drivers are able to deliver to specified docks, or have them dropped for loading but we cannot organise the shipping of containers.