Chatterbox #15: Become a Master in Self Storage

With years of experience in the industry, Anthony Adams from Engage Management Services shares his expert knowledge and strategic advice on how to run a successful self storage business.

8th August 2024

We are joined by Anthony Adams, Co-Founder of Engage Management Services (EMS) and former Chairman of the Young Storage Network (YSN) in episode 15 - Master the Market: Self Storage Strategies with Anthony Adams. Throughout the conversation he shares valuable insights into the self storage industry and the impactful work his company does.

EMS is a third party management platform that gives independent and smaller self storage operators the equivalent back end of a larger operator. The company offers a dynamic range of expertise in operations, marketing, financial management and customer relations and manages more than 15 brands.

Over the last few years, the self storage industry has adapted and developed profitably at a fast pace. Catching the eyes of many young entrepreneurs and capital investors, it seems like a successful investment. But without the proper guidance, it could lead to a company’s loss in expenditure.

Like many others in the storage sector, our guest didn’t plan on having a career in self storage. But after a job offer from a friend, he has now paved his career, developing a profitable organisation that has helped numerous self storage owners internationally.

In this Chatterbox episode, Anthony and Lewis Pennicott discuss how the storage industry has evolved significantly, especially post-COVID. Shedding its old stereotypes of dodgy industrial estates with minimal security, it now boasts professional storage operators who invest considerable effort into enhancing their facilities.

Other talking points include: